Safeguarding Children

Child abuse is any behaviour which harms a person under the age of 18. This can include physical, sexual, emotional abuse, and neglecting a child’s needs. It can take place in any setting.

We will always take action where we suspect a child is being abused. Initially we will pass any information on to the City Council, and, where appropriate, the Police. We will then work closely with these agencies to play our part in keeping children safe.

If you know of a young person who is at risk (including yourself), you can:

  • Contact us in confidence to tell us about it – phone us on 01782 252575 or email us at mailbox@epichousing.co.uk. We may have an obligation to pass the information on to the Council and/or the Police.
  • Contact the City Council’s Safeguarding Team. You can do this through their website http://www.safeguardingchildren.stoke.gov.uk/ccm/portal/. Or you can phone them on 01782 235100 or email Referrals@stoke.gov.uk
  • Contact the Police. In an emergency you should call 999. In a non-emergency you should call 101.

Safeguarding Vulnerable Adults

Abuse to a person aged 18 or older can take many different forms including:

  • Psychological
  • Physical
  • Sexual
  • Financial or material
  • Neglect and acts of omission
  • Discriminatory

When EPIC receives information that an adult is vulnerable or is being abused, we will pass this on to the City Council, and where appropriate, the Police. We will continue to work with these agencies to ensure we play our part in keeping adults safe.

If you or an adult is at risk, you can

  • Contact us in confidence to tell us about it – phone us on 01782 252575 or email us at mailbox@epichousing.co.uk. We may have an obligation to pass the information on to the Council and/or the Police.
  • Contact the City Council’s Adult Social Care Team. You can phone them on 0800 561 0015 or email care@stoke.gov.uk

Contact the Police. In an emergency you should call 999. In a non-emergency you should call 101.

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