Epic Housing > Your home > Benefit Changes > Universal Credit

Universal Credit is now in place for all new types of claim (e.g. unemployed, part-time workers, families, sick) for those under 'Pension Credit' age.

The main differences to the old benefit systems are:


  • You have to claim Universal Credit online.

  • You may not get any money for up to 5 weeks from the date you claim.

  • Payments are made calendar monthly, rather than weekly or fortnightly.

  • Universal Credit also replaces Housing Benefit – any payments towards your rent will be made to you – you must then pay your full rent over to EPIC


If you make a claim for Universal Credit PLEASE LET US KNOW


  • 01782 252575


You will find it easier to manage your money if you have a bank account, rather than a Post Office card account. You can call into a bank and ask to open a basic bank account – these types of account don’t let you get overdrawn. You would need to provide proof of your identity and address. For further guidance click here 

Over time all people of working-age - and who claim JSA, Employment & Support Allowance, Working/Child Tax Credit, Income Support and Housing Benefit - will be moved over to Universal Credit. This process will take several years. For more information go to: