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You’ll find business information about things like governance, complaints and accounts on this page.
Complaints
Complaints Self-Assessment 2024-25
Complaints Policy
Complaints Policy (Accessible Version)
Annual Summary of Complaints 24-25 and Service Improvement
Statutory accounts
EPIC Housing Signed Accounts 2025
EPIC Housing Signed Accounts 2024
EPIC Housing Signed Accounts 2023
EPIC Housing Signed Accounts 2022
EPIC Housing Signed Accounts 2021
Corporate information
Corporate Plan 2024 - 2027
Modern Slavery Statement
Health, Safety and Wellbeing Statement of Intent
Consumer Standards 2026
Board statement on Consumer Standards and Tenant Satisfaction Measure Compliance (2026)
Tenants Annual Report
Tenants' Annual Report 2024/25
Tenants' Annual Report 2023/24
Tenants' Annual Report 2022/23
Tenants' Annual Report 2021/22
Governance structure
EPIC Limited Governance Structure
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