Our VisionĀ
TO BE A GOOD LANDLORD
Helping to develop vibrant communities in the areas of our homes
Our Mission
Working to be a good landlord by:
- Providing quality housing services
- Providing homes that are building safety compliant
- Providing an effective responsive repair service
- Providing a service developed with and influenced by our tenants
- Responding to our tenants needs and feedback
- Working in partnership with local landlords and community service providers


Our Strategic Objectives
Services: Providing inclusive and accessible services meeting local and regulatory standards
Asset Management: Providing good quality & safe homes
People: Valuing & investing in our people to deliver desired outcomes
Governance: Operating as a well governed financially viable organisation and ensuring our services meet the required standards
Our Values
- Fairness: We treat people equally, and make decisions based on facts not personal opinions.
- Respect: We treat people with respect, and act with courtesy.
- Understanding: We are empathetic, approachable and act professionally.
- Integrity: We are honest, dependable and do what we say we will.
- Teamwork: We work with our customers to ensure we deliver good services. We believe that using our combined strengths makes us a better organisation.
- Excellence: We take pride in what we do, help others, are precise and accurate and strive to improve services.

Share this page