Make a Payment

There are six ways you can make a rent payment to us. Please either use the online form below, or scroll further down the page to see your other options.


  • * this field is mandatory
  • This field is for validation purposes and should be left unchanged.

If you need help making a payment using this form, please click here.

Standing Order

Set up a standing order from your bank account. You can do this online or download a Standing Order Mandate here (Word version) or here (pdf).

Online Banking (bank transfer)

To make a payment using your online banking, please use the details below, as required:

Sort Code: 08-90-09
Account number: 50069842
Bank Name: Co-operative Bank
Branch Address: 42 Greengate Street, Stafford, ST16 2BU

Please ensure you quote your Rent Account Reference as the payment reference on any transaction you make. This will ensure your payment is added to your account as quickly as possible.

Your Rent Account Reference is printed in the bottom left corner of your Rent Payment Card and is either:

  • A seven-character reference (i.e. ABC123A) or
  • An eleven-character reference (starting with RE00000000…)

If you have any queries, please contact our Rents Team at or on 01782 252575.

To download these instructions please click here.


You can pay using your rent payment card at any PayPoint outlet or Post Office. To find your nearest PayPoint outlet, click here. To find your nearest Post Office, click here.

Over the phone

You can pay by debit card by calling us on 01782 252575 (9:00am  -2:30pm Mon-Fri).

Universal Credit

Pay through the housing costs element of your Universal Credit Form.

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