Make a payment

Pay online

If you need help on how to make a payment online please download our help file for further guidance.

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Pay using PayPoint

You can pay using your Rent Payment Card at any outlet displaying the PayPoint logo. To find your nearest PayPoint outlet, click here.

Pay at the Post Office

You can pay using your Rent Payment Card at any Post Office. To find your nearest Post Office, click here.

Pay by Standing Order

You can pay by Standing Order. Download a Standing Order Mandate.

Pay by Debit Card

You can pay by debit card by calling us on 01782 252575 (9:00am-2:30pm Mon-Fri)

Pay using Online Banking

You can make a payment using your online banking, please use the details below, as required:

Sort Code: 08-90-09
Account number: 50069842
Bank Name: Co-operative Bank
Branch Address: 42 Greengate Street, Stafford, ST16 2BU

Please ensure you quote your Rent Account Reference as the payment reference on any transaction you make. This will ensure your payment is added onto your account as quickly as possible.

Your Rent Account Reference is printed in the bottom left corner of your Rent Payment Card and is either:

  • a seven character reference (i.e. ABC123A) or
  • an eleven character reference (starting with RE00000000…)

If you have any queries, please contact our Rents Team on 01782 252581.

To download these instructions, click here.

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