Whether your tenancy runs on a weekly or monthly basis, payments can be paid at any frequency that suits you – however, your rent must be paid in advance.
We offer a range of easy and safe ways to pay your rent. It is important that your rent is paid and in full, otherwise, your home may be put at risk.
If you have any difficulties paying your rent, you can find support information here. Alternatively, please contact our Housing Team as soon as possible so we can help before any problems get out of control.
How can I pay my rent?
There are several ways to pay your rent. More information can be found on our make a payment page.
How is my rent calculated?
The amount of rent you pay is based on the size and the location of your property. We set the amount based on government guidelines.
Your rent includes:
- A charge to cover the cost of building and maintaining your home.
- Service charges (where applicable) for any communal facilities or services.
- Buildings insurance to cover the structure, fixtures and fittings of your home.
Your rent does not include:
- Insurance for the contents of your home and your personal belongings.
- Utilities such as water, gas and electricity.
- Council Tax.
Your rent and service charges are reviewed annually. Rents are usually reviewed in April, in line with government guidelines for housing associations. We will notify tenants of any rent changes in advance and we will publish changes on this page.