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Corporate information

You’ll find business information about things like governance, complaints and accounts on this page.

Complaints

  • Complaints Self-Assessment 2024-25
  • Complaints Policy
  • Complaints Policy (Accessible Version)
  • Annual Summary of Complaints 24-25 and Service Improvement

Statutory accounts

  • EPIC Housing Signed Accounts 2025
  • EPIC Housing Signed Accounts 2024
  • EPIC Housing Signed Accounts 2023
  • EPIC Housing Signed Accounts 2022
  • EPIC Housing Signed Accounts 2021

Corporate information

  • Corporate Plan 2024 - 2027
  • Modern Slavery Statement
  • Health, Safety and Wellbeing Statement of Intent
  • Consumer Standards 2026
  • Board statement on Consumer Standards and Tenant Satisfaction Measure Compliance (2026)

Tenants Annual Report

  • Tenants' Annual Report 2024/25
  • Tenants' Annual Report 2023/24
  • Tenants' Annual Report 2022/23
  • Tenants' Annual Report 2021/22

Governance structure

  • EPIC Limited Governance Structure
Registered Address:

EPIC Limited, 131-141 Ubberley Road, Stoke-on-Trent ST2 0EF

Contact:

Telephone: 01782 252575

  • Email: mailbox@epichousing.co.uk
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