Tenant Insight Group
A way for tenants to get involved, share their views and help shape the future of EPIC.
The Tenant Insight Group (TIG) was established in 2026 to provide a formal way for tenants to share their experiences, influence decision-making and help shape the services EPIC delivers.
Following a successful recruitment process, the group is now made up of tenants from across our communities who bring a range of perspectives and experiences. By working closely with EPIC, members help ensure that tenant views are at the heart of the decisions we make.
Interested in finding out more?
While the group has now been established, we are always keen to hear from tenants who would like to find out more about tenant involvement opportunities at EPIC.
For further information about the Tenant Insight Group, please contact reception@epichousing.co.uk.
Why was the group established?
The Tenant Insight Group was created to strengthen tenant involvement and provide meaningful opportunities for tenants to influence the future of EPIC.
The group helps us to:
- Listen to tenant feedback and experiences
- Better understand what matters most to tenants
- Review and improve services
- Inform future priorities and decision-making
- Strengthen accountability and transparency
What does the group do?
Members of the Tenant Insight Group work with colleagues and Board Members to provide feedback, share ideas and offer a tenant perspective on a range of topics.
This may include:
- Discussing tenant experiences and priorities
- Reviewing policies, services and communications
- Providing feedback on new projects and initiatives
- Helping EPIC understand the impact of its decisions on tenants
How often does the group meet?
The Tenant Insight Group meets regularly throughout the year, with members receiving information and support to help them participate fully and confidently.