Tenant Newsletters
Our tenant newsletter EPIC News is sent out quarterly via email and published on our website. You can view our tenant newsletters on this page.
Issue 21 - July 2026
This edition includes updates on how tenants can help shape EPIC’s next Corporate Plan, the launch of our new Tenant Insight Group, changes coming through the Renters’ Rights Act and Awaab’s Law, and opportunities to get involved in your community.
You’ll also find information about our Charity of the Year, the Tenant Satisfaction Measures survey, money-saving support and upcoming community events.
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Issue 20 - February 2026
Here are just some of the things you will find in issue 20:
- The EPIC Connection
- Rent and Service Charge updates
- Tenant Portal and New website
- New Tenant Group
- Meet Mouldy!
- News from the Local Community…and much more!
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Issue 19 - November 2025
Here are just some of the things you will find in issue 19:
- Celebrating 100 Years of Social Housing
- Halloween Half-term highlights
- The EPIC Connection
- Our National Literacy Trust Partnership
- Christmas Closure details
…and much more!
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Issue 18 - August 2025
Here are just some of the things you will find in issue 18:
- Regulator of Social Housing Grading
- EPIC Connection
- Alice Charity Fundraising Success
- Estate Walks
- Prepare your home for winter
- …and much more!
Issue 17 - May 2025
Here are just some of the things you will find in issue 17:
- Charity of the Year 2025-26
- ‘Stop Loan Sharks’ Partnership
- Latest Community Voice event
- Who we are
- Ways to get involved.
Issue 16 - February 2025
Here are just some of the things you will find in issue 16:
- Alice Charity fundraising
- Rent and Service charges
- Partner Drop-In sessions
- Seasonal Valentine’s Day recipe
- Information on Loan Sharks
Issue 15 - December 2024
Here are just some of the things you will find in issue 16:
- Alice Charity fundraising
- Rent and Service charges
- Partner Drop-In sessions
- Seasonal Valentine’s Day recipe
- Information on Loan Sharks
Issue 14 - October 2024
Here are just some of the things you will find in issue 14:
- Alice Charity update
- Together with Tenants Charter
- Keeping your home warm
- Seasonal pumpkin muffin recipe
- Pension Credits
Issue 13 - July 2024
Here are just some of the things you will find in issue 13:
- Charity of the year news
- Date announced for The Big Conversation
- Tenant engagement update
- Help with debt and the cost of living
Issue 12 - April 2024
Here are just some of the things you will find in issue 12:
- Launch of our new Corporate Plan
- Tenant Engagement Update
- Training and Apprenticeship Opportunities
- Help with Debt and the Cost of Living
Issue 11 - January 2024
Here are just some of the things you will find in issue 11:
- Save money with the Housing Perks app
- Protecting your home from damp and mould
- Stoke Thrive at Five
- Help with debt and the cost of living
Issue 10 - October 2023
Here are just some of the things you will find in issue 10:
- Meet our new Tenant Engagement Team Leader
- Results from our recent STAR survey
- Celebrate Halloween with us
- Prepare your home for winter
- Help with debt and the cost of living
Issue 9 - July 2023
Here are just some of the things you will find in issue 9:
- Tenant Engagement
- Charity of the Year
- Damp and Mould
- Grounds Maintenance
- Help with debt and the cost of living