Your Voice, Our Future

At EPIC, we’re beginning an exciting new chapter as we develop our Corporate Plan for 2027 – 2030. The plan will shape our priorities, our services and the difference we want to make for tenants and communities over the next three years.

Award win for film celebrating 100 years of social housing in Stoke-on-Trent

EPIC is celebrating after a film we helped create to mark 100 years of social housing in Stoke-on-Trent won a prestigious national award. The film, 100 Years of Social Housing, was named Best Celebratory Film at the EVCOM Clarion Awards 2026. Produced by Reels in Motion, the film was created in partnership with EPIC, Brighter […]

Chamber donation boosts EPIC’s Charity of the Year fundraising total

EPIC has received a £250 charitable donation from Staffordshire Chambers of Commerce, which will be added to the fundraising pot for its Charity of the Year, Stoke Thrive at Five. The donation forms part of a Staffordshire Chambers of Commerce initiative that has seen £250 donated to each of its 38 charity member partners. The […]

Start saving with our £40 incentive for EPIC tenants

We are working with The Potters’ Community Bank, powered by Just Credit Union, to help tenants build savings and improve financial resilience. Through this partnership, EPIC tenants can access affordable savings options and take part in a new £40 savings incentive. How the incentive works To take part, you need to open a savings account […]

Our Tenant Satisfaction Measures figures for 2025/26

The Regulator of Social Housing (RSH) sets out their expectations of all Registered Providers (RPs) in the Regulatory Standards. The Transparency, Influence and Accountability Standard requires all registered providers of social housing to collect and report annually on their performance through the Tenant Satisfaction Measures (TSMs). TSM’s help the RSH monitor how social housing landlords […]

Supporting safer communities during ASB Awareness Week

EPIC is supporting ASB Awareness Week 2026, taking place from 29 June to 5 July, to raise awareness of anti-social behaviour (ASB) and the impact it has on tenants and communities. Anti-social behaviour can affect people in different ways, from noise nuisance to more serious issues that make people feel unsafe in their home or […]

Hot weather advice and support for tenants

The hot weather is here – some simple steps can help you stay safe and keep your home comfortable. Keeping your home cool There are several ways to reduce indoor temperatures during hot weather: Keep curtains and blinds closed during the day to block out direct sunlight Open windows during the evening and overnight when […]