New allocations policy now live
From 1 April, we’ve introduced a new Allocations Policy. This means we’ll now assess housing applications using an updated banding system, designed to better reflect people’s individual needs and make the process fairer and more consistent. You can read the full policy by clicking here. If you’re unsure what this means for you or your […]
EPIC to launch new Tenant Insight Group
Later this year, we’re launching a brand‑new Tenant Insight Group – and we’d love you to be part of it. This is your chance to have your voice heard, share your ideas and shape the future of EPIC. Whether you’ve got lots to say or just want to make a difference in your community, your […]
Office closed for Easter Bank Holiday
Please be aware that our office will be closed for the Easter Bank Holiday from Friday 3 April, reopening at 9am on Tuesday 7 April. During this time all calls will be diverted to Brenden Fern, who will be dealing with emergencies only. If you need to report an emergency repair please call 0800 6940434 […]
EPIC launches ‘The EPIC Connection’ to transform tenant relationships and strengthen community trust
EPIC has unveiled The EPIC Connection, an organisation-wide cultural change programme designed to strengthen relationships with tenants, colleagues, contractors, and community partners. Developed in collaboration with The Connectives, a consultancy specialising in people-focused transformation, the programme represents a major step forward in EPIC’s commitment to delivering services rooted in empathy, communication, and trust. At a […]
Local community comes together for Apprenticeship Information and Guidance event
We were delighted to see such a fantastic turnout at the Apprenticeship Information, Advice and Guidance Workshop Saturday 14 March at the Bentilee Neighbourhood Centre. It was great to support Stephen Rushton, Training & Business Solutions Ltd, alongside colleagues and partners, in bringing this event together and being on hand to help on the day. […]
Tenant Newsletter – February 2026
The latest issue of our tenant newsletter is now ready to view! Here are just some of the things you will find in issue 20: The EPIC Connection Rent and Service Charge updates Tenant Portal and New website New Tenant Group Meet Mouldy! News from the Local Community…and much more! If you have any thoughts […]
Tenants Come Together for EPIC’s Community Voice Event
We were delighted to welcome eight tenants to our Community Voice session on Saturday. After agreeing our shared expectations of how this session and further sessions should run, we shared updates on the Pride in Place initiative taking place across Bentilee and Ubberley, along with details of an upcoming apprenticeship event that EPIC is sponsoring. […]
How the November 2025 Budget Could Affect EPIC tenants
Following the Budget announced by Rachel Reeves in November 2025, you may have seen a lot of information about how it could affect you. The Budget touches many aspects of daily life, and now that we’ve had time to review the details, we wanted to share some key points that may be most relevant for […]
Updates to the Renters’ Rights Act
The Renters’ Rights Act 2025 received Royal Assent on 27 October 2025, meaning that the changes proposed by the Act are now law. The changes will be introduced gradually so you will not see any immediate changes. Most of the changes within the Renters’ Rights Act will affect private tenants. However, the Renters’ Rights Act […]
Festive Fundraising Success at The Discovery Academy Winter Fayre
On Saturday 6 December, the EPIC team proudly attended The Discovery Academy Winter Fayre with our annual tombola. Thanks to the incredible generosity of our staff and contractors, we had a record number of prizes to give away! The tables were overflowing with goodies including games, toys, sweet treats and toiletries, and there was a […]