Award win for film celebrating 100 years of social housing in Stoke-on-Trent
EPIC is celebrating after a film we helped create to mark 100 years of social housing in Stoke-on-Trent won a prestigious national award. The film, 100 Years of Social Housing, was named Best Celebratory Film at the EVCOM Clarion Awards 2026. Produced by Reels in Motion, the film was created in partnership with EPIC, Brighter […]
Your ideas are needed for VAST’s ‘Pride in Place’ in Bentilee and Ubberley!
As part of their ‘Pride in Place’ in Bentilee and Ubberley, VAST are looking for ideas from local people about the kinds of activities, events, and opportunities you’d like to see in the area. This is your chance to help shape what happens in our area. No idea is too big or too small. So […]
Chamber donation boosts EPIC’s Charity of the Year fundraising total
EPIC has received a £250 charitable donation from Staffordshire Chambers of Commerce, which will be added to the fundraising pot for its Charity of the Year, Stoke Thrive at Five. The donation forms part of a Staffordshire Chambers of Commerce initiative that has seen £250 donated to each of its 38 charity member partners. The […]
Managing unacceptable behaviour policy consultation
We have recently reviewed our ‘Managing unacceptable behaviour’ policy and want to ask for your feedback.
Start saving with our £40 incentive for EPIC tenants
We are working with The Potters’ Community Bank, powered by Just Credit Union, to help tenants build savings and improve financial resilience. Through this partnership, EPIC tenants can access affordable savings options and take part in a new £40 savings incentive. How the incentive works To take part, you need to open a savings account […]
Our Tenant Satisfaction Measures figures for 2025/26
The Regulator of Social Housing (RSH) sets out their expectations of all Registered Providers (RPs) in the Regulatory Standards. The Transparency, Influence and Accountability Standard requires all registered providers of social housing to collect and report annually on their performance through the Tenant Satisfaction Measures (TSMs). TSM’s help the RSH monitor how social housing landlords […]
Supporting safer communities during ASB Awareness Week
EPIC is supporting ASB Awareness Week 2026, taking place from 29 June to 5 July, to raise awareness of anti-social behaviour (ASB) and the impact it has on tenants and communities. Anti-social behaviour can affect people in different ways, from noise nuisance to more serious issues that make people feel unsafe in their home or […]
Hot weather advice and support for tenants
The hot weather is here – some simple steps can help you stay safe and keep your home comfortable. Keeping your home cool There are several ways to reduce indoor temperatures during hot weather: Keep curtains and blinds closed during the day to block out direct sunlight Open windows during the evening and overnight when […]
EPIC announces Stoke Thrive at Five as charity of the year
We are pleased to announce our new charity of the year, following a vote from staff and tenants. For the next 12 months, we will be supporting Stoke Thrive at Five. Stoke Thrive at Five works with families during the early years, helping parents and carers to identify and access the support they need. Their […]
Tenant Satisfaction Measures (TSMs) 2026/27
Every year, social housing providers like EPIC carry out a Tenant Satisfaction Measures (TSM) survey, which all social housing providers carry out. This is a national requirement from the Regulator of Social Housing and helps us understand how we’re performing and how we compare with other housing providers. Most importantly, it gives tenants the opportunity […]