EPIC consultation closes on updated approach to managing unacceptable behaviour
EPIC recently asked tenants for their views on proposed changes to how we manage unacceptable behaviour. The aim is to make sure everyone can access services while helping to keep tenants, colleagues and contractors safe.
Tenants share their views at Community Voice event
It was great to see tenants come together and share their views at our latest Community Voice event on Saturday 8 August.
Tenant Newsletter – July 2026
Our July 2026 Tenant Newsletter is now available to read online.
Community Voice Event in Meir – 8 August
Join us at EPIC’s next Community Voice event on Saturday 8 August, 10am – 12pm, at Normacot Grange Community Centre in Meir.
Award win for film celebrating 100 years of social housing in Stoke-on-Trent
EPIC is celebrating after a film we helped create to mark 100 years of social housing in Stoke-on-Trent won a prestigious national award. The film, 100 Years of Social Housing, was named Best Celebratory Film at the EVCOM Clarion Awards 2026. Produced by Reels in Motion, the film was created in partnership with EPIC, Brighter […]
Your ideas are needed for VAST’s ‘Pride in Place’ in Bentilee and Ubberley!
As part of their ‘Pride in Place’ in Bentilee and Ubberley, VAST are looking for ideas from local people about the kinds of activities, events, and opportunities you’d like to see in the area. This is your chance to help shape what happens in our area. No idea is too big or too small. So […]
Chamber donation boosts EPIC’s Charity of the Year fundraising total
EPIC has received a £250 charitable donation from Staffordshire Chambers of Commerce, which will be added to the fundraising pot for its Charity of the Year, Stoke Thrive at Five. The donation forms part of a Staffordshire Chambers of Commerce initiative that has seen £250 donated to each of its 38 charity member partners. The […]
Managing unacceptable behaviour policy consultation
We have recently reviewed our ‘Managing unacceptable behaviour’ policy and want to ask for your feedback.
Start saving with our £40 incentive for EPIC tenants
We are working with The Potters’ Community Bank, powered by Just Credit Union, to help tenants build savings and improve financial resilience. Through this partnership, EPIC tenants can access affordable savings options and take part in a new £40 savings incentive. How the incentive works To take part, you need to open a savings account […]
Our Tenant Satisfaction Measures figures for 2025/26
The Regulator of Social Housing (RSH) sets out their expectations of all Registered Providers (RPs) in the Regulatory Standards. The Transparency, Influence and Accountability Standard requires all registered providers of social housing to collect and report annually on their performance through the Tenant Satisfaction Measures (TSMs). TSM’s help the RSH monitor how social housing landlords […]