Tenant Newsletter – November 2025
The latest issue of our tenant newsletter is now ready to view! Here are just some of the things you will find in issue 19: Celebrating 100 Years of Social Housing Halloween Half-term highlights The EPIC Connection Our National Literacy Trust Partnership Christmas Closure details …and much more! If you have any thoughts or feedback […]
EPIC’s latest Community Voice event held on Wednesday 12 November in Meir
We held our latest Community Voice event last Wednesday 12 November between 6:30pm and 8:30pm, at Normacot Grange Community Centre in Meir. We had our best turnout yet, with 14 tenants joining us to hear about the government’s ‘Strengthening Communities’ project in Stoke-on-Trent and actions we’ll be taking following the results of our latest Tenant […]
Stoke-on-Trent marks 100 years of social housing with powerful commemorative film
Stoke-on-Trent has launched a new film to mark 100 years of social housing in the city. The film forms part of the city’s Centenary celebrations and reflects on the story of social housing over the last century – while also looking to the future as Stoke-on-Trent enters its next 100 years. Social housing in Stoke-on-Trent […]
EPIC’s 2025 Tenant Satisfaction Survey Results
Thank you to all tenants who took part in our Tenant Satisfaction Survey earlier this year. The survey, independently carried out by Acuity Research, asked for your views on your home and the services we provide. We’re pleased to report that overall satisfaction has increased to 83%, up from 81% in 2024. Other highlights include: […]
EPIC announces the appointment of 3 new Board members
Jemma Richards, Chris Elliott and Danny Wyer will be joining the EPIC Board of Trustees from 1st April 2026, bringing with them a wealth of experience in social housing, both personal and professional. We’re really excited for them to join us, bringing fresh perspectives and new ideas that’ll help us improve how we provide services to […]
Halloween Half-Term Fun at EPIC!
Halloween week was a spooktacular success at EPIC! Across Bentilee and Meir, we pulled out all the stops to bring festive fun to tenants and the wider community. In Bentilee, our reception was transformed with Halloween decorations, and we gave away free pumpkins throughout the week. On Halloween itself, we offered spooky storytelling sessions and handed out free sweets and […]
Thrive at Five data shows signs of improvement in early years outcomes in Abbey Hulton and Bentilee
We were delighted to hear from Thrive at Five that new data is showing encouraging signs of improvement in early years outcomes in Abbey Hulton and Bentilee, particularly for children eligible for Free School Meals. Between 2024 and 2025, the proportion of children achieving a Good Level of Development rose more in Thrive at Five’s […]
EPIC Supports Literacy in Stoke-on-Trent Through National Literacy Trust Partnership
As part of our ongoing commitment to making a positive impact in the communities we serve, EPIC is now working alongside the National Literacy Trust in Stoke-on-Trent to help raise awareness of the importance of literacy. We have recently launched several activities to encourage reading and make books more accessible to everyone. At our Bentilee office, we’ve […]
Support During the Cost-of-Living Crisis
We understand that the rising cost of living is affecting many tenants, especially as colder weather approaches. Following feedback from a recent tenant survey, we want to ensure everyone feels supported and knows where to find help. How We’re Helping As we are a small organisation, we can’t directly help with everything, instead we have […]
Damp & Mould Action and Awareness Week 2025
This week, we’re proud to support the national campaign to tackle the serious issue of damp and mould in homes. How we can support you We take reports of damp and mould seriously. If you think you have damp or mould in your home, please don’t wait – contact us today and we will work […]