There is a range of support available to tenants struggling with the Cost of Living crisis, or the potential loss of Winter Fuel Payments:

Energy/Fuel costs:

• Staffordshire and Stoke-on-Trent Citizens Advice – call 0808 278 78 76 or email pmw@casns.org.uk
• Potteries Moneywise – call 01782 408685
• Beat The Cold – call 01782 914915 or visit  https://www.beatcold.org.uk/contact-us/
• Groundworks will also support regarding energy vouchers – wmgreendoctor@groundwork.org.uk
• Money Matters Team money@saltbox.org.uk www.communitymoneyadvice.com/centre/money-matters

Food & Essentials:

• Referral to the Foodbank – https://stokeontrent.foodbank.org.uk/
• YMCA Community Pantry – https://ymcans.org.uk/yourlocalpantry/
• Affordable Food Stoke       –   HOME – Affordable Food Stoke
• Port Vale Foundation-Community Engagement – Port Vale Foundation Trust
• Severn Trent Water – Severn Trent Water (stwater.co.uk)

If you are struggling with bills, including your rent, you can also contact our staff to discuss your circumstances and the support available to you. You can email mailbox@epichousing.co.uk or call 01782 252575 (Monday to Friday, 9 am to 4 pm)

Further support can be found on the VAST website at Cost of Living Support – #StokeOnTrentTogether (vast.org.uk)