Tracey Johnson – Chief Executive Officer
Tracey brings over 18 years of experience in social housing across Merseyside, Cheshire, Greater Manchester, Lancashire, and Staffordshire. She has served as both an executive and non-executive director in housing, education, and the charity sector. As a resident of Stoke-on-Trent for the past decade, Tracey deeply appreciates the community’s warmth and has actively contributed to establishing her new home.
In her role as CEO of EPIC Housing, Tracey is dedicated to working closely with tenants and the community, especially during these challenging times. Her commitment to people is underscored by her expertise in governance and housing regulation.
Notably, Tracey received an MBE in 2021 for her outstanding work during the COVID-19 pandemic, supporting local charities in Staffordshire and promoting workforce well-being in the financial services sector.
Dan Glass – Director of Corporate Services
Dan has worked at EPIC Housing for 18 years and in June 2022 was appointed as Director of Corporate Services, with responsibility for finance, audit, risk, and governance.
As part of the new Executive Team, Dan brings both the experience and knowledge of the organisation and has played a pivotal role in working with the Board and the Regulator.
Cindy Gleghorn – Director of Housing
Cindy was appointed as Director of Housing in August 2022. She brings over 30 years’ experience in housing and is passionate about the design and delivery of great services to residents and customers.
Having worked at both a strategic and operational level, Cindy will be looking at refreshing service delivery at EPIC Housing. As part of her role, Cindy also has the responsibility for the for compliance with the consumer standards.
Kelly Heath – Head of Business Support Services
Kelly was appointed as Head of Business Support Services and joined EPIC in August 2022. Kelly’s portfolio includes human resources, learning and development, ICT, communication, health and safety, policy and performance and business support.
Kelly brings a wealth of experience, predominantly from the vastly regulated Financial Services sector, Learning and Development, HR, Quality and Compliance along with an innovative and dynamic approach, supporting and underpinning a developing culture of continuous improvement at EPIC Housing.
Kelly is also the Data Protection Lead for EPIC Housing.
Jon Parkes – Head of Asset Management and Building Compliance
Jon has worked in social housing for over 11 years within the Staffordshire area, with strategic and operational experience in property maintenance, asset management and building compliance.
Jon brings a wealth of knowledge with a strong background in building surveying.
Jon is responsible for the Safety and Quality Standard in line with the consumer standards.
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