Policies and Strategies
We have a number of policy and strategy documents that we consult with tenants on prior to their publication, where appropriate to do so. If you want to talk to us about adapting anything you read to make sure it better meet your needs, then please let us know. We can’t always promise we’ll be able to make the change, but we’ll promise to look at requests to reflect your individual needs and circumstances.
Allocations Policy (currently under review)
ASB and Tenancy Enforcement Policy
Assignment, Mutual Exchange, and Succession Policy
Equality, Diversity and Inclusion Policy
Rent Setting and Service Charge Policy
Tenant Engagement and Influencing Strategy
Tenant Home Improvement Policy
Vexatious Complainant Policy – accessible version