Feedback/Complaints

Please provide as much information as you can in the form below. If you are making a complaint, we will acknowledge that we have received your complaint within 5 working days.

For any other issues that require a response, we will be in contact within 10 working days.

Complaints Information & Documents

Click the links below to download our Complaints Policy and most recent Complaints Performance documents.

Complaints Policy

Complaints Policy (accessible version)

Complaints Self-Assessment 2024-25

Annual Summary of Complaints 24-25 and Service Improvement 25-26

Board Statement on Complaints Self-Assessment 2025

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