Gas Safety

All landlords have a legal duty to carry out a safety check every year on the gas appliances in your home. This helps make sure that the appliances are completely safe for you and your family. We still need to check your appliances even if you aren’t using them.

We are committed to your safety and we take our responsibilities on gas safety very seriously. As your landlord we will ensure:

  • All gas fittings (appliances and pipework) and flues installed by us are maintained in a safe condition.
  • All installation, maintenance safety checks and annual gas servicing is carried out by a Gas Safe registered installer.
  • A gas safety check and service is carried out on each relevant gas fitting/flue in your home every year. When you move in all gas appliances/flues will be checked before you move in.
  • A record of each annual safety check and service is kept.
  • We give you a copy of the gas safety record for your home on completion of the safety check.


Your tenancy agreement outlines our need to carry out the annual service. If for any reason you don’t allow our contractors into your home, we may serve you a notice seeking possession of your property for breaking these terms. Legal action may also need to be taken to gain access to your home, an in some cases evict you from the property.

Remember at any time if you smell gas or suspect carbon monoxide poisoning call National Grid free on 0800 111 999.

Our contractors will contact you to make an appointment up to 2 months before the anniversary date of your previous check. This is to ensure we carry out the safety check once a year. If a gas safety check has not been carried out in your home in the past twelve months please contact us immediately

The engineer visiting you will show you their company identification and their Gas Safe ID card. By law, gas engineers must be listed on the official Gas Safe Register. All of our contractors are registered with the Gas Safe Register but if you are not sure whether they are genuine you can call the Gas Safe Register on 0800 408 5500.

If you smell gas or suspect a gas leak:

  • Open all doors and windows straight away.
  • Shut off the gas supply at the mains if you know where it is (it is a large lever usually next to the gas meter).
  • Call the National Gas Emergency Service: 0800 111 999.
  • Don’t smoke.
  • Don’t light matches, lighters or cigarettes.
  • Don’t turn electric switches on or off.

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