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Damp, Mould & Condensation Policy Consultation from EPIC

Damp, Mould & Condensation Policy Consultation from EPIC

At EPIC we know how important it is for tenants to live in homes free from damp and mould.  The…

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Calls diverted to Brenden Fern form 2pm on 28 August

Calls diverted to Brenden Fern form 2pm on 28 August

All calls will be diverted to Brenden Fern on Thursday 28 August from 2pm for essential maintenance at our office….

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EPIC presents Alice Charity with a cheque for £1000 following fundraising efforts

EPIC presents Alice Charity with a cheque for £1000 following fundraising efforts

We were delighted to present a cheque for £1,000 to Heather Sheldon, CEO Alice Charity as part of our quarterly…

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Housing Repair Scams

Housing Repair Scams

We have been notified about housing repair scams, also known as “claim farming.”  In these scams, individuals or companies pressure tenants into…

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Allocations Policy Consultation from EPIC – NOW CLOSED

Allocations Policy Consultation from EPIC – NOW CLOSED

EPIC currently allocates homes based on who has been on our waiting list for the longest time, without considering individual…

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Ensuring that our services meet the needs of everyone

Ensuring that our services meet the needs of everyone

At EPIC we aim to ensure that our services meet the needs of all current and future tenants and one…

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Storage of combustible items

Storage of combustible items

Your safety is important to us. Please help us protect your home and family. One crucial aspect of home safety…

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Tenant Satisfaction Survey 2025

Tenant Satisfaction Survey 2025

EPIC have commissioned Acuity, a market research company who specialise in the social housing sector, to carry out a Tenant…

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