Latest Customer News

ASB Awareness Week

ASB Awareness Week

3 – 9 July 2023 is ASB (Anti-social Behaviour) Awareness Week This year’s theme for ASB Awareness Week is ‘Know…

Full Article
EPIC Housing G2 upgrade from the Regulator of Social Housing

EPIC Housing G2 upgrade from the Regulator of Social Housing

A 21-month journey has seen EPIC Housing governance rating upgraded to G2 compliant by the Regulator of Social Housing (RSH)….

Full Article
Be Careful Who You Answer Your Door To

Be Careful Who You Answer Your Door To

URGENT: Unsolicited canvassers operating in the Bentilee area We have recently received reports that canvassers have been targeting the Bentilee…

Full Article
Customer Home Alterations Policy April 2023

Customer Home Alterations Policy April 2023

    Customer Home Alterations Policy April 2023 We have now updated and released our official policy for home alterations….

Full Article
Four Million Homes – new resident opportunities and empowerment programme

Four Million Homes – new resident opportunities and empowerment programme

In April the government is launching a new opportunities and empowerment programme called Four Million Homes which is aiming to improve…

Full Article
Customer Newsletter – Spring 2023

Customer Newsletter – Spring 2023

Hello and please take a look at our Spring Customer Newsletter. This edition’s highlights include: information for people on Pre-Payment…

Full Article
Farewell to Stephen Funnell – Chair of EPIC

Farewell to Stephen Funnell – Chair of EPIC

Steve Funnell joined EPIC as a Non-Executive Director in April 2017 and then took up the role as Chair of…

Full Article
Rent Changes from April 2023

Rent Changes from April 2023

Changes to your rent from April 2023 Your rent and service charges are reviewed annually. The government confirmed in its…

Full Article