Community Voice Event in Meir – 16 August
EPIC’s next Community Voice event is set to take place on Saturday 16 August, between 10am and 12pm, at the Normacot Grange Community Centre, Burgundy Grove, ST3 7GW.
EPIC presents Alice Charity with a cheque for £1000 following fundraising efforts
We were delighted to present a cheque for £1,000 to Heather Sheldon, CEO Alice Charity as part of our quarterly staff away day on 19 June. Alice Charity was selected by our colleagues as our chosen fundraising charity for 2024-25.
Housing Repair Scams
We have been notified about housing repair scams, also known as “claim farming.”
In these scams, individuals or companies pressure tenants into making legal disrepair claims against their landlords, often using misleading promises, hidden fees, and aggressive tactics like cold calling, leaflets, or social media ads.
Allocations Policy Consultation – NOW CLOSED
EPIC currently allocates homes based on who has been on our waiting list for the longest time, without considering individual circumstances and the urgency of finding a home. This means that some applicants with a more urgent and pressing need of a home are waiting whilst others who may be adequately housed have been allocated a new home.
Storage of combustible items
One crucial aspect of home safety is ensuring that combustible items are stored properly and away from your living spaces. Combustible materials can create significant fire hazards and understanding how to manage them can prevent fires from occurring.
EPIC becomes an accredited partner of ‘Stop Loan Sharks’
EPIC is delighted to announce that we are now an official accredited partner of the England Illegal Money Lending Team (IMLT) known as ‘Stop Loan Sharks’. The IMLT is a national organisation, dedicated to investigating and prosecuting loan sharks and supporting borrowers.
Bentilee Volunteers Announced as EPIC’s Charity of the Year
EPIC is delighted to announce that in collaboration with tenants and staff, Bentilee Volunteers has been chosen as our Charity of the Year for 2025-26. This partnership reflects EPIC’s ongoing commitment to supporting local communities and enhancing the lives of families in need throughout Stoke-on-Trent and the surrounding areas.
EPIC’s third Community Voice meeting took place on 14 May in Bentilee
On Wednesday 14 May we held our third Community Voice at the Pavillion on Ubberley Road between 6:30pm and 8:30pm.
‘Tenant Home Improvement Policy’ Consultation Outcome
Following on from a 2 week consultation period on our Tenant Home Improvement Policy (previously referred to as ‘Customer Home Alterations Policy’), we are now able to publish the final document. During the consultation we received one comment that the policy stated that there was no appeals process – this wording has now been removed.